Legal Documents

Fg88 Privacy Policy

Fg88 treats the protection of your personal data as its highest priority. This Privacy Policy clearly explains what information is collected, why it is collected, how it is used, and how secure your data is.

Last Updated: January 2026
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Our Commitment: fg88 never sells your personal data to third parties. Our privacy policy is fully transparent and built with your best interests at heart.

1Introduction and applicability

Fg88 is a trusted online gaming and betting platform serving millions of members across Bangladesh. This Privacy Policy ("Policy") applies to the fg88 website, mobile app, and all of its services.

By creating an account or using any service on fg88, you are considered to have agreed to this Privacy Policy. Please read this entire document carefully before using the platform.

Fg88 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will post a notice on the website and notify you via your registered email. We recommend visiting this page regularly to stay informed.

This Privacy Policy is part of our Terms and Conditions and Responsible Gaming This must be read alongside the policy. Together, the three documents form the complete legal agreement between fg88 and the member.

2What Information We Collect

Fg88 only collects information that is necessary to deliver our services properly and to keep your account secure. We never collect data we don't need.

Registration and identity information

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Current address and district
  • National ID or passport number (during verification)
  • Username and password (in encrypted form)

Financial & Transaction Information

  • Mobile Banking, Nagad, or Rocket number (required for transaction processing)
  • Deposit and withdrawal history
  • Betting and gaming transaction records
  • Bonus claim and usage information

Technical information

  • IP address and device type
  • Browser information and operating system
  • Website access times and activity logs
  • Cookie and session information
  • Mobile device ID (for app users)
What We Do Not Collect: fg88 never collects your bank account PIN, card number, OTP, or mobile banking password. If anyone asks for this information, treat it as a fraud attempt.
Type of information Purpose of Collection Mandatory?
Name and date of birth Identity and age verification Yes
Mobile number OTP Verification & Contact Yes
Payment number Deposit & Withdrawal Yes
IP Address Security and fraud prevention Automatic
Cookie data Improving user experience Optional

3How Your Data Is Used

Fg88 uses collected data solely for the purposes listed below. Under no circumstances is data used for any other purpose.

Service Delivery & Operations

  • Creating, verifying, and managing accounts
  • Processing deposits and withdrawals
  • Providing gaming services and betting features
  • Providing customer support and technical assistance

Security and protection

  • Detecting multiple accounts or fraudulent activity
  • Monitoring for anti-money laundering compliance
  • Preventing unauthorized account access
  • Reviewing Suspicious Transactions

Service Improvement & Marketing

  • Improving the website and app experience
  • Sending personalized bonuses and offers
  • Recommending games based on user preferences
  • Analyzed to evaluate service quality
Marketing communications: If you no longer wish to receive promotional messages or emails from fg88, contact our support team at any time. They will remove you from the marketing list within 48 hours.

4Data sharing and third parties

Fg88 never sells your data. However, in certain situations, we may share limited information with trusted third parties.

When information is shared

  • Payment processor: Necessary information is shared with payment services including Mobile Banking, Nagad, and Rocket to process transactions.
  • Legal Authorities: We may be required to disclose information under legal obligation, such as a court order or government directive.
  • Technology service provider: Limited data may be shared with trusted technology partners for website operation and security purposes.
  • Fraud prevention: Relevant authorities may be notified if fraud or money laundering is suspected.

What We Never Do

  • We do not sell your information to advertisers.
  • We do not share data with unrelated third parties.
  • We do not share your data for marketing purposes without your consent.

5Data protection methods

Fg88 uses industry-leading security technology to protect your data. Our security team monitors servers around the clock, 24 hours a day.

  • All data transfers are secured with 256-bit SSL/TLS encryption.
  • Passwords are always stored as bcrypt hashes and never in plain text.
  • Regular security audits and penetration testing are conducted.
  • Server firewall and DDoS protection are active.
  • Automatic alerts are sent for suspicious login attempts.
  • Two-factor authentication (2FA) is available.
Your Responsibilities: fg88 ensures the highest level of security, but you also need to stay vigilant. Never share your password with anyone, avoid logging in on public Wi-Fi, and change your password regularly.

6Cookie Policy

The fg88 website and app use cookies to help improve your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

Essential Cookies Analytics cookies Functional Cookies Personalization cookies
  • Essential Cookies: These are essential for maintaining your login session and ensuring security — they cannot be disabled.
  • Analytics cookies: Used to understand how many users visit which pages and for how long.
  • Functional Cookies: Used to remember language, theme, and other preferences.
  • Personalization cookies: Used to show games and offers tailored to your preferences.

Most browsers allow you to disable cookies. However, doing so may prevent some fg88 features from working properly.

7Your Rights

Fg88 believes every member should have full control over their own data. Your rights are outlined below.

  • Right to access: You can find out exactly what information fg88 holds about you.
  • Right to Rectification: You may request correction of any inaccurate or incomplete information.
  • Right to erasure: After account closure, you may request deletion of your data unless retention is required by law.
  • Right to opt out of marketing: You can opt out of promotional communications at any time.
  • Right to data portability: You may request a copy of your data or have it transferred elsewhere.

To exercise any of these rights, contact our customer support team. Requests are typically processed within 7 business days.

8Protection of Minors

Fg88 is intended for users aged 18 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted. We urge parents and guardians to monitor their children's online activity.

9Data retention period

Fg88 does not retain your data longer than necessary. The retention periods for different types of information are outlined below.

Type of information Retention Period
Account Information For the duration of active account + 5 years
Transaction Records 7 Years (as required by law)
Login Logs & IP 12 Months
Cookie data 30 Days to 1 Year
Support Chat 2 Years

Once the retention period ends, data is securely deleted or anonymized so it can no longer be identified.

10Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact the fg88 support team.

  • Chat with us directly via Live Chat — available 24/7.
  • Email us at: [email protected]
  • We typically respond within 24 to 48 hours.
Our Bangla Support Team Always here for you. Feel free to reach out to us about any privacy-related concerns.

Your Data Fully Secure

At fg88, we believe in technology, not just words. Every security layer we have in place works to keep your data protected.

256-bit SSL Encryption

Every transaction and piece of personal data on fg88 is protected with industry-leading 256-bit SSL encryption — virtually impossible for hackers to break.

No sale of data

Fg88 never sells your personal data to third parties under any circumstances. We have no data-selling arrangements with advertisers or data brokers.

Two-step verification

OTP verification can be enabled when logging in to your fg88 account. This two-step verification protects your account from unauthorized access.

Real-Time Monitoring

The fg88 security team monitors servers 24 hours a day. Any suspicious activity is automatically flagged and acted upon swiftly.

Regular security audits

Fg88 regularly conducts system audits through third-party security experts. Penetration testing and vulnerability scanning are carried out on a routine basis.

Data deletion after the retention period

Fg88 securely deletes your data once the required retention period has ended. We never hold onto information longer than necessary.

In a secure environment Join fg88

You've reviewed our Privacy Policy. Go ahead and register on fg88 with confidence and experience Bangladesh's most trusted gaming platform.

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